Frequently Asked Questions in Bernalillo, New Mexico

ARC Automotive Can Answer Your Questions

At ARC Automotive, we understand that our customers may have various questions regarding our services, products, and policies. We’ve compiled a comprehensive list of frequently asked questions (FAQs) to ensure that our customers receive the necessary information they require. We strive to provide clear and concise answers to all our customers’ questions, making sure that they are fully informed about our offerings. If you cannot find an answer to your question on our FAQ page, please do not hesitate to contact us. Our friendly customer service team is always ready to assist you in any way possible.

What services do you offer at ARC Automotive?

We offer a wide range of automotive repair and maintenance services, including engine diagnostics, 4×4 Customization, brake repair, fleet repair, suspension, transmission, electrical, air conditioning, and more. We work on all makes and models of vehicles, both domestic and foreign.

How do I schedule an appointment with you?

You can schedule an appointment with us online by filling out request appointment form or by calling us at 505-404-8407. We will confirm your appointment as soon as possible and provide you with an estimate of the cost and time of service.

How do you charge for your services?

We charge a flat rate for labor on auto repairs, based on the industry standard guide for the type and complexity of the service. We also charge for the parts and materials used in the repair, which may vary depending on the availability and quality of the parts. We will always inform you of the total cost before we start any work and get your approval.

How long will it take to complete the service repairs?

The time it takes to complete the service depends on several factors, such as the type and extent of the repair, the availability of the parts, and the workload of our technicians. We will always give you an estimate of when you schedule your appointment and keep you updated on the service’s progress.

What kind of warranty do you offer on your services?

We offer a 36-month or 36,000-mile warranty on all our services, whichever comes first. This warranty covers both labor and parts. If you experience any problem with our service within the warranty period, please bring your vehicle back to us and we will fix it at no extra charge. This warranty only applies when the recommended parts, procedures, and extent of repair are followed.

Do you have any special offers or discounts?

Yes, we have seasonal promotions. You can check our website or follow us on social media for the latest deals and updates.

How can I contact you if I have any questions or concerns?

You can contact us by phone, email, or through our website. Our friendly and knowledgeable staff will be happy to answer any questions or address any concerns you may have. You can also leave us feedback or a review online. We appreciate your business and your opinion.

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Have a question? Contact Us! We are here to answer any question that you might have!